MIS & Reporting · Credit Collections · Credit Risk Management
Hi, I'm Firoz Hossen
I specialize in |
An accomplished MIS & Reporting professional with 11+ years of experience in credit realization, recovery analytics, and portfolio performance management across banking and commercial vehicle sectors. I turn raw operational data into actionable dashboards, ERP reconciliations, and SMART‑aligned reporting that drives real recovery results.
01. About Me
I currently serve as Assistant Manager, MIS Specialist in the Credit & Risk Management department at Rancon Global Trucks Ltd, where I prepare analytical reports on overdue accounts, customer aging, collection trends, and recovery performance to support management decision‑making and credit risk control.
Over the last decade, I've built a track record of reducing overdue portfolios, enabling zonal recovery teams with data‑driven targets, and streamlining credit risk assessment through advanced Excel and Power BI — moving from front‑line recovery and collections into enterprise MIS leadership.
- LocationDhaka, Bangladesh
- FocusCredit Risk Analytics & Power BI
- IndustriesCommercial Vehicle & Banking
- LanguagesEnglish & Bengali
Career Objective
Pursuing an accomplished MIS & Reporting professional role in Credit Realization and Recovery Management to drive data‑backed credit decisions, optimize recovery operations, and enhance financial discipline in the commercial vehicle industry.
02. Core Skills
A toolkit built across 11+ years of credit, recovery, and MIS operations
Analytics & Dashboards
4Tools & Automation
4Credit & Recovery Ops
6Leadership & Compliance
403. Professional Experience
Total experience: 11+ years
Assistant Manager, MIS Specialist
Rancon Global Trucks Ltd · Credit & Risk Management
- Prepare analytical reports on overdue accounts, customer aging, collection trends, and recovery performance for management decision‑making and credit risk control.
- Maintain customer portfolio and monitor overdue accounts by coordinating with field recovery teams to hit monthly collection targets while ensuring policy compliance.
- Manage and reconcile credit portfolio data across multiple ERP systems, ensuring data accuracy and integrity.
- Develop and maintain Power BI dashboards for portfolio monitoring, overdue analysis, sales and re‑sales.
- Automate reporting using Advanced Excel, VBA, Power Query, and Power BI; lead MIS team activities and strategic planning.
Assistant Manager, MIS Specialist
Rancon Autos Ltd (Rangs Group) · Credit & Risk Management
- Prepared daily collection dashboards and executive, regional, zonal, and product‑wise performance reports.
- Managed and reconciled credit portfolio data across multiple ERP systems, ensuring accuracy and integrity.
- Developed Power BI dashboards for portfolio monitoring, overdue analysis, sales and re‑sales.
- Delivered customized MIS reports, KPI scorecards, and actionable insights for decision‑making.
- Led MIS team activities and trained the team for service quality improvement.
Sr. Executive, MIS Specialist
Rancon Autos Ltd (Rangs Group) · Recovery
- Developed and published MIS dashboards, executive reports, and performance analytics.
- Designed Power BI dashboards for portfolio, collection, sales, and recovery analysis.
- Drove process automation using Advanced Excel, VBA, Power Query, and Power BI.
- Supported the legal team with case filing data for 200+ defaulters; trained 5 junior executives in Power BI reporting.
Executive (Recovery Officer)
Rancon Autos Ltd (Rangs Group) · Division: Rangpur (Zone C)
- Conducted credit customer assessment and collection follow‑ups; coordinated after‑sales service to improve payment behavior.
- Arranged team visits for critical overdue customers and coordinated legal case filings for defaulters.
- Successfully seized 45+ defaulter vehicles with full legal compliance.
Collocation Officer
BRAC Bank PLC · Retail Banking Collocation
- Achieved daily collection targets against set benchmarks; made 40+ customer calls daily for X‑DPD follow‑ups.
- Prepared daily, weekly, and monthly projection MIS reports; maintained 95% daily collection consistency for 6 consecutive months.
04. Brands I've Worked With
Commercial vehicle brands and financial institutions across my career
05. Key Achievements
Reduced reporting turnaround time through automation initiatives.
Improved collection performance through dynamic performance dashboards.
Customer accounts reconciled and validated across multiple ERP systems.
Reduction in X‑DPD portfolio through targeted customer engagement.
Defaulter vehicles seized with full legal compliance.
Daily collection consistency maintained for 6 consecutive months.
06. Education & Training
Academic foundation and continuous upskilling
Education
Training & Workshops
07. Get In Touch
I'm always open to discussing MIS, credit risk analytics, and recovery management opportunities. Feel free to reach out through any of the channels below.